Many times, users inquire why they cannot access subscribed services from the UT Libraries while connected to the VPN. This is because the Libraries use a proxy system and require a different set of steps for connection. If issues are encountered while attempting to connect to online journals and library resources while off campus, visit the following link:

https://www.lib.utexas.edu/help/proxy.html

This page has troubleshooting information regarding the Library's specific proxy system as well as a link on the sidebar where a customer can fill out a request for assistance from the Libraries.