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UTHA Applications

UTHA Applications

Application support for services at UT Health Austin.

UTHA Service Desk 
512-495-5888 
utha-help@austin.utexas.edu 

  • UTHA-Clinect

    Electronic forms/PRO surveys.

    Available to:Faculty and Staff
    Features

    N/A at this time.

    Cost

    No direct cost to faculty or staff.

    Service Level Objectives

    Routine requests are typically addressed within one business day. 
    UTHA Service Desk staff may escalate requests as needed. 

    Technical Support 
    Technical support is available during normal business hours: 
    M-F 8:00 a.m. - 5:00 p.m. 

    UTHA Service Desk 
    512-495-5888 
    Direct Email: help@dellmed.utexas.edu 

  • UTHA-Get Well

    Electronic forms/PRO surveys

    Available to:Faculty and Staff
    Features

    N/A at this time

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day.
    UTHA Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

     

    UTHA Service Desk    
    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu

  • UTHA-Systoc

    EMR used by WorkLife workers’ comp

    Available to:Faculty and Staff
    Features

    N/A at this time

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day.
    UTHA Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

     

    UTHA Service Desk    
    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu

     

  • UTHA-Experian

    Cost estimation tool used by rev cycle and access/outcome center

    Available to:Faculty and Staff
    Features

    N/A at this time

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day.
    UTHA Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

     

    UTHA Service Desk    
    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu

     

  • UTHA-REDCap

    Web application for building/managing online surveys and databases

    Available to:Faculty and Staff
    Features

    N/A at this time

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day.
    UTHA Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

     

    UTHA Service Desk    
    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu

     

  • UTHA-Fibroblast

    Referral management platform used by UTHA staff/faculty

    Available to:Faculty and Staff
    Features

    e-consult/SSO sending/receiving referrals

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day.
    UTHA Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

    UTHA Service Desk    
    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu

  • UTHA-Athena

    EMR used by UTHA staff/faculty

    Available to:Faculty and Staff
    Features

    N/A at this time

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day. 
    UTHA Service Desk staff may escalate requests as needed.

    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

     

    UTHA Service Desk    

    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu

  • UTHA-Stratus

    Video interpretation/translation application used in all IPU’s/clinical programs

    Available to:Faculty and Staff
    Features

    N/A at this time

    Cost

    No direct cost to faculty or staff

    Service Level Objectives

    Routine requests are typically addressed within one business day.
    UTHA Service Desk staff may escalate requests as needed.
     
    Technical Support
    Technical support is available during normal business hours:
    M-F 8:00 a.m. - 5:00 p.m.  

     

    UTHA Service Desk    
    512-495-5888
    Create a Ticket
    Direct Email: 
    utha-help@austin.utexas.edu