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ID Center



We are committed to educating and supporting our customers, and one another.

The ID Center, provides proximity-enabled ID cards for students, faculty, staff, official visitors and university affiliates as required. The ID Center also upgrades UT EIDs for eligible individuals to allow full access to online services.


COVID-19 Operations


EID Upgrades

If you will NOT be on campus (and therefore will not need a UT ID Card), please verify whether your EID has already been upgraded. If it hasn’t, you may submit a request online and an ID Center representative will contact you to schedule a video call appointment and obtain your signature on the EID Agreement form using DocuSign.

 

ID Cards

If you WILL be on campus and need an ID Card, please visit the ID Center on the first floor of the Flawn Academic Center (FAC)during business hours. Your EID will be upgraded at the same time you receive your ID Card so you DO NOT need to also submit a request for an EID upgrade.


Hours of Operation

On-site       Mon - Fri          9 AM – 4 PM
Online       Mon – Fri        8 AM – 5 PM



Contact Us   

Phone    512 - 475 - 9400

 Email    help@utexas.edu

  Online   Submit a Request

             On-site  Flawn Academic Center


         How Do I... 

 



  • Remote EID Upgrade Request

    Please use the associated form for Remote EID Upgrade requests.

    To verify whether your EID has already been upgraded, visit the EID Self-Help Tools and select “Upgrade my EID”.

    Available to:Faculty and Staff,Students
    Features

    You WILL NEED an upgraded UT EID to:

    You WILL NOT need an upgraded UT EID to:

    Cost

    Use of the remote EID Upgrade service is available at no cost to members of UT.

    Service Level Objectives
    Routine requests are typically addressed within two business days.  
    UT Service Desk staff may escalate requests as needed.
  • UT ID Card Online Photo Submission

    The UT ID Card’s online photo submission process enables UT Austin students, faculty, staff, retirees, and sponsored affiliates to upload a photo to be used for their UT ID Card. 

    Available to:Faculty and Staff,Students
    Features
    The UT ID Card Online Photo Submission service allows anyone eligible for a UT ID Card to snap a selfie from their phone, tablet, or computer and upload that photo to be used for their UT ID Card. The service uses single sign-on with the customer's EID and password so there's no app to download and additional credentials to maintain.
    Cost

    Use of the online photo submission service is available at no cost to members of UT.

    Service Level Objectives

    Routine requests are typically addressed within two business days.  
    UT Service Desk staff may escalate requests as needed.

  • How are we doing?

    Click the request button to submit feedback.

    Available to:Faculty and Staff,Students
    Features

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    Cost

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    Service Level Objectives

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