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VIP HelpDesk

The VIP HelpDesk provides VIP support. VIP is The University of Texas at Austin's database and central repository of alumni, donors, and constituents' information. Our mission is to maximize philanthropic support for the university, our students and our faculty as they work to positively impact Texas and beyond. We strive to reach the highest levels of achievement and success in all that we do by creating meaningful and powerful experiences for our donors.


VIP Training

The VIP Training Academy provides information regarding all VIP related training, including online and classroom courses, how-to videos, online self-help documents and a VIP roadmap detailing course requirements, data security, and compliance.

UTLearn is The University of Texas at Austin’s employee training management system, providing support and access to specialized VIP training.



Contact Info

Annual Giving

Corporate Relations

Data Quality and Strategy

Donor Relations



Foundation Relations

Gift & Estate Planning

International Advancement

Major Gifts

Marketing & Communications

Principals Gifts

Prospect Research, Management & Analysis

Talent Recruitment

Texas Gift Operations





  • VIP User Access Request
    Please use the associated form for VIP User Access Request

    *VIP Training is required before gaining access to the VIP system. Please take the following courses prior before completing this form.

    VI 101: VIP Online Security Training
    VI 100: Introduction to VIP Online

    Available to:Faculty and Staff,Students

    VIP User Access Request



    Service Level Objectives

     Your request shall be addressed by a member of the VIP HelpDesk

  • VIP Record Update Request
    Change/Modify/Update/Add a VIP Record
    Available to:Public




    Service Level Objectives