This site requires JavaScript to be enabled
Welcome Guest|
Recent searches
IE BUMPER

Wi-Fi Network Certificate Change - March 2022

Number of views : 13
Article Number : KB0018284
Published on : 2022-03-03
Last modified : 2022-03-03 23:30:41
Knowledge Base : IT Public Self Help

Table of Contents

What is Changing With the Wi-Fi Certificate?

How Do I Accept the New Certificate on my Device?

Has the Certificate Chain Been Updated?

How Do I Get Help?



What is Changing With the Wi-Fi Certificate?

“Trust and Accept” NEW utexas Wi-Fi Certificate on your phones and computers starting 7:30 a.m. on March 30.

Beginning March 30 at 7:30 a.m., you will be prompted to trust and accept a new certificate to access the utexas Wi-Fi network from your phones, tablets and computers.

The previous certificate is expiring as an annual security measure.


Back To Top




How Do I Accept the New Certificate on my Device?

  • When you access the utexas Wi-Fi network, your device will prompt you to “Trust/Accept” the new certificate.
  • Once you click on “Trust/Accept”, you will be connected to the utexas Wi-Fi network and no additional action will be necessary.
  • Please note that the university has several Wi-Fi networks. This certificate is for the utexas Wi-Fi network only. All university students, faculty and staff should use the utexas or utexas-iot Wi-Fi networks for all university-related business.
  • For those who may not be traveling to campus on a routine basis, you will need to “Trust/Accept” the new certificate on your first trip back to campus after March 30.


Based on data and feedback collected from early deployment at pilot sites, users may see the following on their devices when connecting to the Wi-Fi network after the certificate change.


macOS

Certificate Warning on macOS


iOS


Windows 10

Certificate Warning on Windows 10


Windows 11


Android

(No warning messages were presented by the Android devices used in testing.)


Back To Top




Has the Certificate Chain Been Updated?

The new and the old certificates have the same certificate chain. This allows devices that are configured to only trust 'DigiCert Global Root CA' to continue to work after the change.

Below is the certificate chain:


Back To Top




How Do I Get Help?

ITS provides several ways to get help with UT online services.


Back To Top





Thank You! Your feedback has been submitted.

Feedback