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UT ID Card Online Photo Submission Guidelines

Number of views : 1
Article Number : KB0018280
Published on : 2020-11-30
Last modified : 2020-11-30 22:06:59
Knowledge Base : IT Public Self Help

UT ID Card Online Photo Submission is undergoing development and final testing before official release.

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The UT ID Card’s online photo submission process enables UT Austin students, faculty, staff, retirees, and sponsored affiliates to upload a photo to be used on their UT ID Card. When your photo is approved you will receive a confirmation email from the ID Center. If your photo is rejected, you will be provided instructions to submit an updated photo for review.

All photos are subject to approval and MUST meet the following requirements:

ID Card Photo Requirements

Items in BOLD are the most common reasons for a photo to be rejected:

  • Clear, digital color photo taken indoors with natural lighting or flash and in the last 6 months
  • Flat, solid, light colored background with NO other visible people or objects in the photo
  • Centered front-view, full-face image with both eyes open and a neutral expression or natural smile
  • Photo cropped from just above the top of the head to just below the shoulders
  • Hair must not obscure the face or eyes
  • May wear prescription eyeglasses (without glare)
  • May wear a religious head covering as long as the item does not obscure facial features
  • MUST wear a shirt or blouse
  • NO side, front, or back head tilting
  • NO hats, sunglasses, headphones, or other accessories
  • NO inappropriate expressions or gestures
  • NO editing or filters
  • NO professional photos, senior portraits, or school photos
  • NO photos of photos

Acceptable Photo Examples

Natural Smile / No Glare Neutral Expression Natural Smile Natural Smile


Unacceptable Photo Examples

Busy background / Eyes Closed /  Hand Gesture / Unnatural Smile  Sunglasses  Hat / Low Light / Floating Head Black & White Filter


How to Submit Your ID Card Photo

If you submit multiple photos, multiple ID Cards may be printed and you will be financially responsible for any additional $10 card charges.

  1. Click on the “Submit Your Photo” button below
  2. Log in with your EID and password
  3. Approve multi-factor authentication request (DUO), if prompted
  4. Use your device (smart phone, tablet, etc.) to take your photo (selfie) or upload a recent existing photo
  5. Tips for taking an acceptable photo:
    1. Directly face the camera and be sure to include a little space just above your head and below your shoulders in the photo
    2. DO NOT tilt your head or turn your body sideways
    3. If you don't have plain white or light colored walls to stand in front of, tape a piece of white poster board or drape a white sheet behind you
    4. Make sure you have very good lighting on your face to eliminate shadows (use your camera flash or face a large window for natural lighting)
  6. Preview your photo to ensure that it meets all the requirements at the top of this article and then submit it using the link below
    1. A Helper Bot will give you instant feedback on your photo and will auto rotate / crop your photo once you upload it
  7. After you finalize and submit your photo, ID Center staff will review your submission during business hours
  8. You will be notified via email whether your photo was accepted or rejected by the ID Center
    1. If your submission is rejected, review the reasons provided before submitting a new photo
    2. If your submission is rejected multiple times, please contact the ID Center for assistance
  9. Your photo will then be downloaded and available for ID Center Staff to print on your ID Card. Wait to visit the ID Center until you receive an email stating that your ID Card has been printed and is ready for pickup. It can take a full business day before your ID Card will be ready.


Please visit the ID Center ONLY AFTER you receive an email confirming
that your ID card has been printed and is available for pick up.


Submit Your Photo



When a photograph is submitted for the issuance of a UT ID Card, the digitized photo will be stored electronically for identification and security purposes. Identification information collected for production of the ID card and may be used by the University of Texas to verify identity, support the safety and security of campus resources, and support the mission of the University. 


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