Information Security Office Local and Cloud Services Decision Matrix  

Policies Governing the use of Cloud Services

Risks of Cloud Services

Approved Services

Roles and permissions for departments

Administrator: The Administrator is responsible for Apple School Manager at your institution, and for accepting Apple School Manager Terms and Conditions.

Site Manager: Site Managers help the Administrator with Apple School Manager. They are located at University of Texas at Austin, and manage people, devices, and content.

People Manager: People Managers help the Administrator with Apple School Manager. They are located at University of Texas at Austin, and manage individuals and classes.

Device Manager: Device Managers help the Administrator with Apple School Manager. They are located at University of Texas at Austin, and manage devices and MDM servers.

Content Manager: Content Managers are responsible for volume purchasing at specific locations within University of Texas at Austin. They can be assigned to any location, and manage licenses for apps and books.

Manager: Managers are responsible for specific locations within University of Texas at Austin. They can be assigned to any location, and manage individuals, classes, and content.

Instructor: Instructors teach classes at specific locations within University of Texas at Austin. They can be located anywhere, and may reset Students’ passwords, manage classes, and/or manage content.

Staff: Staff are non-instructional personnel at specific locations within University of Texas at Austin. They can be located anywhere, and have basic privileges in Apple School Manager.

Student: Students take classes at specific locations within University of Texas at Austin. They can be assigned to any location, and can use devices managed by your institution, but may not sign into Apple School Manager.

How to create accounts within my location

1. Log into Apple School Manager
2. Click Accounts in the left side bar
3. Click on the face profile (add new account) in top ribbon
4. Enter First Name
5. Enter Last Name
6. Enter preferred Managed Apple ID (first initial last name suggested)
7. Choose the correct role from drop down
8. Enter UT email address
9. Enter the department name within the Grade Level section
10. Then click save, this will bring you to their profile page
11. Click on the Hello button under their name to send out their welcome email

Integrating an MDM with ASM

1. Log into Apple School Manager
2. Click on settings in bottom left corner
3. Click on Device Management Settings
4. Click on Add MDM Server
5. Name your MDM
6. Click Choose File and upload Public Key
7. Download the server token after saving
8. After generating and downloading a new token, you must install this new token on your MDM Server

Locating devices and assigning to MDM

1. Log into Apple School Manager
2. Click on Device Assignments on left sidebar
3. Under Choose Devices you can enter via Serial Number, Order Number, or Upload CSV File
4. Click on Assign to Server under Perform Action then choose the correct MDM Server

Volume Purchasing Program for Education - VPP

Purchasing Apps and Obtaining VPP Store Credit

The easiest method of purchasing apps through ASM is entering Pro-Card information on your account. Login to ASM and choose Settings>Apps and Books>My billing information. Accounts with an IT function in your ASM location can enter payment information and purchase apps on behalf of your organization.  

A second method of purchasing apps in ASM is through store credit.  To obtain store credit, please request a quote from the campus Apple team and include the following information:

• Dollar amount of the credit
• The name of the Apple ID/email address of the person who is enrolled in ASM that will be redeeming the credit
• Your quote will be generated and then a PO may be submitted to institutionorders@apple.com by you or your purchasing agent 
• A store credit/ PO number will be issued and can be entered under your account in ASM (Settings>Apps and Books>Store Credit)

UT Austin Campus Apple Team:

Trece Witte twitte@Apple.com (512) 653-5757

Dale Love dlove@Apple.com 512-674-2823

Migrating legacy VPP accounts to ASM

The process relies on ITS to create the import structure, extend the "invitation" and help with license transfer (if needed). Internal process listed below.

ASM Admin must create custom location named for imported legacy VPP account (name by person)

1. Admin to create VPP invitations (sends email link for importation of legacy VPP account)
2. Have end user accept invitation and select custom location for VPP account
   
   
   1. All existing legacy VPP App licenses (distributed or not) move to the ASM custom location
   2. Legacy VPP may transfer licenses from custom to new location (must select each app and transfer per App)
3. Custom location can be deleted after transfers are complete