When attempting to access a web-based application that is protected by Enterprise Authentication, you receive the following error message:

Enterprise Authentication and the requested application do not share a compatible security configuration and the request cannot be fulfilled.

or

The request cannot be fulfilled because the message received does not meet the security requirements for Enterprise Authentication.

This error indicates that the web application is not configured properly and is unable to communicate properly with Enterprise Authentication.

If you are the developer of this web application, please contact your Integration Manager or an Integration Engineer for assistance with this error.

If you are not the developer of this web application, please inform them of this error.

If you do not know who to contact, you may contact your local IT support or the UT Service Desk for assistance with determining the departmental sponsor or developer.

Do not use the comments box below to request technical support. Please contact the UT Service Desk for assistance.