Figure 1: High-Level Application Onboarding Process

The application onboarding process consists of the following steps:

• 1. Requester fills out and submit the Group and Role Management Request Form under the SailPoint IdentityIQ service page.
• 2a. The IAM Team will review the request form and schedule an interview to confirm understanding of application and gather initial requirements.
• 2b. The IAM Team will present proposed solution to Application Team.
• 2c. The Application Team will review and provide agreement to move forward with the proposed solution.  
• 3a. The IAM Team will prioritize application integration and propose timeline.
• 3b. The Application Team will assess proposed timeline and provide written commitment. 
• 4a. The IAM Team will document the detailed requirements and proposed design in the Application Integration Specification document.
• 4b. The Application Team will review and approve Application Integration Specification document.
• 4c. The IAM Team builds and tests requirements per specification.
• 4d. The Application Team will make necessary changes to their application in order to properly integrate with SailPoint IIQ.
• 4e. The Application Team will perform User Acceptance Testing and approve integration.
• 4f.  The IAM Team will deploy application integration to Production.
• 5. The IAM Team will monitor application integration and assist with incident resolution.
• 6. The IAM Team will perform on-going maintenance.

If an application is already integrated with SailPoint IIQ and configuration changes or enhancements are required, the Application Team can submit a request by sending an email to sailpoint@utlists.utexas.edu. Once the request has been received, a very similar process as that outlined above will be followed to get the changes deployed.