Purpose

How to access Office 365 through the Outlook Web App

Solution

In order to access web-based email, you will need to authenticate using two factors of authentication. One factor will be your UT EID credentials, and the second factor will be something you have – such as a smart phone or other mobile device. Our 2FA solution "DUO" supports iPhone and Android smart phones or tablets, as well as land lines and mobile phones which lack the ability to run apps. In rare circumstances in which a mobile phone or land line is not an option, you may be eligible to obtain a hardware token.

The first step in activating your two-factor authentication is to enroll your device with your EID account. Once your device is enrolled, you will use that device to authenticate when you log into any University two-factor protected web application. If you have claimed your W-2 online within the past year, then you are likely already enrolled with DUO.

Step 1. Visit the Office 365 Landing Site

Step 2. Click link labeled - ‘Outlook Web App (OWA)’

Step 3. Input your EID and its password

Step 4. Click the ‘Sign In’ button

Step 5. You will be prompted to complete two-factor authentication using your selected method of authentication

Step 6. Your mailbox will open

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