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Office 365: Assigning Delegate Permissions and Sharing Your Mailbox

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Article Number : KB0012017
Published on : 2022-01-03
Last modified : 2022-01-03 18:19:03
Knowledge Base : IT Public Self Help

You must use Microsoft Outlook to grant delegate permissions in Windows. Only use delegation if you need another person to be able to send emails, meeting requests, and meeting acceptances for you.

You can give other Office 365 users permission to access certain features of your account, such as:

  • Viewing and/or making appointments on your calendar.

  • Looking at and updating tasks.

  • Reading mail in your inbox and sending mail on your behalf.

  • Accessing and adding to your contacts list.

  • Reading notes.

  • Viewing your journal.

If you have access to another's account and act on their behalf, you are known as a delegate. If the other person does not need to be a delegate, you can share Office 365 information with them.


Assigning Delegate Permissions to Another Person (Can only be done in Outlook)

  1. Open Outlook.

  2. Open the File tab

  3. Select Account Settings, and select the Delegate Access from the pull-down menu.

  4. Click the Add button, then select the users you want to give delegate permissions to.

  5. In the Delegate Permissions dialog, you can assign permissions for various features to the delegated users you selected in the previous step. You can select from the following levels of permissions for each item:


    • None

    • Reviewer (can read items)

    • Author (can read and create items)

    • Editor (can read, create, and modify items)

  6. To send a message to the new delegates informing them of their new permissions, select the Automatically send a message to delegate summarizing these permissions option.

  7. Select the Delegate can see my private items option if you wish to give your delegate this ability.

  8. Click the OK button twice.

 Sharing Your Mailbox With Users in the Outlook Web Application

  1. Login to OWA
  2. Right-click your mailbox name
  3. Click Permissions
  4. Click the + to grant permissions to a user



Sharing Permissions Glossary

Owner: Create, read, modify, and delete all items and files, and create sub-folders. As the folder owner, you can change the permission levels others have for the folder. (Does not apply to delegates.)

None: You have no permission. You cant open the folder.

Contributor: Create items and files only. The contents of the folder do not appear. (Does not apply to delegates.)

Reviewer: Read items and files only.

Non-Editing Author: Full read details. Create items. Delete own items. Folder visible.

Publishing Editor: Create, read, modify, and delete all items and files, and create sub-folders. (Does not apply to delegates.)

Editor: Create, read, modify, and delete all items and files.

Publishing Author: Create and read items and files, create sub-folders, and modify and delete items and files you create. (Does not apply to delegates.)

Author: Create and read items and files, and modify and delete items and files you create.

Custom: Perform activities defined by the folder owner. (Does not apply to delegates.)

Note - With author or editor permissions, a delegate has send-on-behalf-of permission. Sent messages contain both the managers and delegates names. Message recipients see the managers name in the Sent On Behalf Of box and the delegates name in the From box.

For more information on Microsoft Outlook, visit Microsoft's website.




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